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### Privacy Policy

#### Introduction

On Demand Moving ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines the types of information we collect from our customers and how we use, disclose, and safeguard that information.

 

#### Information We Collect

**1. Personal Information:**
- **Contact Details:** Name, address, phone number, and email address.
- **Payment Information:** Credit card details or other payment information required for billing purposes.
- **Identification Information:** Driver’s license or other identification documents for verification purposes.

**2. Non-Personal Information:**
- **Usage Data:** Information about how you interact with our website and services, including IP address, browser type, and browsing behavior.
- **Cookies:** Small data files stored on your device that help us improve our services and your user experience.

 

#### How We Use Your Information

We use the information we collect for various purposes, including:

- **Providing Services:** To schedule and manage your moving services, process payments, and communicate with you about your move.
- **Customer Support:** To respond to your inquiries, resolve issues, and provide customer support.
- **Improving Our Services:** To analyze usage trends, improve our website and services, and develop new features.
- **Marketing:** To send you promotional materials, newsletters, and other communications related to our services. You can opt-out of these communications at any time.
- **Legal Compliance:** To comply with applicable laws, regulations, and legal processes.

 

#### Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

- **Service Providers:** We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors and customer service platforms. These providers are obligated to protect your information and use it only for the purposes we specify.
- **Legal Requirements:** We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- **Business Transfers:** In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

 

#### Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include physical, technical, and administrative safeguards designed to maintain the confidentiality and integrity of your information.

 

#### Your Rights and Choices

- **Access and Update:** You have the right to access and update your personal information. You can do this by contacting us directly.
- **Opt-Out:** You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us.
- **Data Deletion:** You may request that we delete your personal information, subject to certain legal and contractual obligations.

 

#### Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your user experience. You can set your browser to refuse cookies or to alert you when cookies are being sent. However, some features of our website may not function properly without cookies.

 

#### Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

 

#### Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date at the top of this policy.

 

#### Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

- **Phone:** (734) 680-9553
- **Email:** info@ondemandmoving.com
- **Address:** Tecumseh, MI

Thank you for trusting On Demand Moving with your moving needs. We are committed to protecting your privacy and providing you with exceptional service.

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