Charges for Moving and/or Packing Services
I understand and agree that the total bill presented to me at the completion of the move is based on the actual number of hours it takes to drive, load, move and unload my possessions, multiplied by the hourly rate included on the quote.
I understand that this charge will include drive time from and back to ON DEMAND MOVING’s residing location.
Packing Service
I understand and agree that packing is based on the actual number of hours spent packing my possessions, multiplied by the hourly rate included on the quote
I understand and agree that this charge will include drive time at the moving service rate listed on the quote, from and back to ON DEMAND MOVING’s residing location.
Time, Minimums, and Extra Charges
We have a minimum charge of 1 hour for both moving and packing services. After that, we charge in ¼ hour increments, 5 minutes into the next quarter hour we round to the next full 15 minutes.
There is an extra charge on certain oversize or unique items, which include: pianos, organs, safes, full size copiers, fireproof file cabinets, pool tables, marble top tables, and slate top pool tables.
Estimates
Any estimate given by ON DEMAND MOVING for this move, prior to signing this agreement, has been made as carefully as possible, based on the information provided to us. The estimate was based on your house being packed and furniture disassembled upon Movers arrival.
Payment
Payment is due at completion of the move. Payment can be made by cash, debit, credit card, or check.
Damage Claims
If there is damage to any item, notify your Movers immediately. They will complete a Damage Report before they leave your site. If you discover damage after the move, the damage must be reported within 96 hours of your move. If we determine that the damage cannot be repaired, we reserve the right to either replace a damaged item or financially reimburse you accordingly. No damage claims will be honored until the charges for moving services have been paid in full, including any collection costs charged by a collection agent as described in Additional Costs below. The mechanical condition of appliances, electronics, furniture and other household items, cannot be established prior to a move, therefore unless there is exterior damage noted about the items or cartons, it is assumed that it is in working condition. ON DEMAND MOVING will not be liable for internal components unless physical damage indicated mishandling or carrier’s negligence.
Other Damages
ON DEMAND MOVING is only responsible for items in our immediate care, custody, and control. Therefore, we are not responsible for damage to items coming out of storage, items from your truck, items in transit from a load-only service we completed, or items you packed into boxes yourself. You will be asked to sign a Release of Liability acknowledging this.
ON DEMAND MOVING Protection Plans
Full Protection Plan ($30 charge)
Subject to Damage Claims above this coverage will compensate me for the full-replacement.
Minimal Reimbursement (No Charge)
I understand I will be reimbursed for lost or damaged goods at a value of 60 cents per pound. Weight of each article is based off of an estimate. This coverage is provided as required by the State of Michigan at no additional cost.
Additional Costs
Your signature below confirms your understanding and agreement that if payment is not made within 5 days of the date of the move, the matter will be sent to a debt collection agency. Costs charged by the debt collection agency shall be added to the charge for moving services. The cost charged by the debt collection agency shall not exceed 30% of the charge for moving services. If the cost charged by the debt collection agency and added to the charge for moving services is determined by a court to exceed that allowable by law, the cost shall be the maximum allowable by law. You acknowledge and agree that we may recover costs and reasonable attorney fees from you or any collection, litigation or appeal to enforce this agreement if we obtain judgment against you.
